Hop Shop Go experience
I made a few orders from Forever 21 and Amazon recently, using a shipping service called Hop Shop Go. I used this service because international shipping rates from Forever 21 are quite steep normally, and the items I ordered from Amazon were not available for shipment outside the US. Therefore, I signed up to Hop Shop Go for free and decided to use their service to provide me with a US address I could get packages delivered to, and then have HSG deliver everything to me in my home in Australia.
I placed an order on Forever 21 and got free domestic shipping for my order worth $62, as you get free shipping for orders over $50 within the US. For international orders this order worth $62 would've cost $48 for shipping. In the billing address I put in my normal address in Australia, and for the shipping address I logged into Hop Shop Go to find my US address. It was some place in Oregon and I just put that in.
After the order was processed, and shipped from Forever 21 to the address in Oregon, I received a notification email from Hop Shop Go saying my order had arrived. The email also said at the bottom "We provide free storage for your package in the U.S. up to 30 days." This is not entirely true, as if you go to this page here you only get 15 days of free storage, and only Hop Shop Go Prime rewards members get 30 free storage days. You won't become a Prime member if this is your first shipment using HSG's services, so I really only got 15 free storage days.
I actually overlooked the fact that storage fees existed at all and ended up paying $62.15 to Hop Shop Go because of the storage fees included. This sucked, as this meant I paid more than if I had simply ordered from Forever 21 directly and paid $48 for international shipping.
Nonetheless, this mistake of mine makes for a really good lesson to myself in the future and to any readers of my blog who might be interested in using Hop Shop Go. The broader lesson is to read the fine print and to log into your account, to check if there were any unexpected fees added on. In this case, I found out you only get 15 free storage days and according to that page here, you cop $1 storage fee per extra day past those 15 days.
My initial plan was to consolidate several different packages together and then ship them out all at once, to save on shipping fees. However as the storage fees had become quite high already ($33) and would only be creeping up more and more with each day, I decided to ship this package out first.
I then received this shipping confirmation email. Below are also the additional costs Hop Shop Go charged.
(I blanked out the shipment reference no. and shipping address).
more after the link below: